General Terms and Conditions
Consumer booking terms published by Regency Luxury Villas

1. Introduction

These Terms explain the basis on which RLV arranges bookings for privately owned holiday accommodation.
Please read them carefully before making a booking.
Nothing in these Terms excludes or restricts any statutory right or liability that cannot lawfully be excluded or restricted.

Important agency statement
Regency Luxury Villas Ltd (“RLV”) arranges accommodation as booking and payment agent for the party identified in theBooking Confirmation as the Accommodation Supplier. That party will be either the Owner or, where applicable, a property-
management company or other entity that is the registered AL operator and contracts in its own name as the soleaccommodation supplier.
All enquiries and bookings are subject to these General Terms and Conditions and any property-specific terms stated in
the Booking Confirmation.

2. Definitions
3. RLV’s Agency Role and Contractual Structure
4. Enquiries, Holds and Formation of the Accommodation Contract
5. Price and Payments
6. Late Bookings and Payment Timing
7. Security Deposit
8. Private Residence, Condition, Descriptions and Changes
9. Occupancy and Behaviour
10. Pools, Wet Areas and Safety
11. Pets
12. Access
13. Cancellation or Amendment by the Client
14. Significant Changes or Cancellation by the Accommodation Supplier
15. Events Beyond Control, Building Works and Local Conditions
16. Complaints and Problems During the Stay
17. Insurance
18. Passports, Visas and Health Requirements
19. Bookings Through Other Agents
20. RLV’s Responsibility and Limitation of Liability
21. Intellectual Property
22. Third Party Rights
23. Severance

PRIVATE PORTFOLIO

If you are seeking a truly exceptional property, please contact us to request access to our private portfolio of larger estates, mansions, and high-value villas. Many of these privately owned properties are not publicly advertised at the owners’ request, and access is provided on a strictly confidential basis.